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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Moinka Raymond

September 25, 2025

5  out of  5
rating by Moinka Raymond
"Great customer service! I enjoy having insurance with their office!"
We responded:
"We enjoy having you as well! Thank you for your business! Kelly"
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Mindy LeMoine

September 22, 2025

5  out of  5
rating by Mindy LeMoine
"I recently moved from out of state and needed to get my polices updated. Stephanie was amazing. She made the process painless and efficient. Everything was accomplished on one phone call. She had my auto pay shut off with my previous agent on my behalf and followed up right away to confirm completion. Most importantly, she was friendly, easy to talk to, and eager to help. She provided the information I needed to make the right decisions and displayed genuine interest and concern. Thank you, Stephanie, for a stellar interaction!"
We responded:
"Thank you, Mindy, for taking the time to share your experience! I am truly delighted to hear that Stephanie played such a significant role in making your transition smooth and efficient. It is wonderful to know that she was able to assist you with everything you needed in just one call, providing the support you required during this time. If you have any more questions or if you need further assistance, please feel free to reach out at any time! Your satisfaction is important, and I am here to help."
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Sierra L

September 22, 2025

5  out of  5
rating by Sierra L
"Our insurance agent, Stephanie has always been amazing to work with. She really helped us save and broke down any questions that we had. She also let us know about all of the wonderful services that are provided that one may not know about. All of the employees were very kind and personable in office. There was not a single person in the office that did not greet us, or find a way to make us feel warm and welcome. Mrs. Tracey is also very kind, quick, and efficient."
We responded:
"Hi there! This is Stephanie from Brian Thomson State Farm — thank you so much for your kind words! It truly means a lot to hear that your experience with us, especially with your auto insurance, was helpful and informative. I’m so glad I could assist in finding you savings and answering all your questions. Our entire team, including the amazing Mrs. Tracey, is always here to make sure you feel welcomed and well taken care of. If you ever need anything else — whether it's auto insurance or exploring more of our services — don’t hesitate to reach out! 😊"
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Anne Mizell

September 19, 2025

5  out of  5
rating by Anne Mizell
"Wonderful customer service and attention to details! I received a great quote with even more coverage for the same price I was paying before! I got both homeowners and car insurance! Highly recommend ⭐️ ⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much, Anne, for your wonderful 5-star review! We’re so glad we could help you get both homeowners insurance and auto insurance with even more coverage for the same price you were paying before. It’s always our goal to provide great service and value, and we truly appreciate your trust in us. We’re here anytime you need us! – Morgan, Brian Thomson State Farm "
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Brian HB Allen Jr

September 13, 2025

5  out of  5
rating by Brian HB Allen Jr
"Had a surprisingly refreshing experience with Brandon. I typically dread having to have any dialogue with insurance professionals, but he was very personable and made everything seamless. I’m sure he single handedly changed my perspective on how i once felt about engaging with insurance professionals as a whole."
We responded:
"Hi Brandon, thank you for your review! We understand it may have been intended for another State Farm office, but we still appreciate you trusting State Farm with your insurance needs! - The Brian Thomson State Farm TEAM "
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Iris Moreau

September 9, 2025

5  out of  5
rating by Iris Moreau
"Very friendly and knowledgeable!! Watching out for their clients. Very appreciated!!"
We responded:
"Thank you so much, Iris! I’m so glad I could help you with your auto insurance and home insurance. It’s always my goal to look out for my customers and make sure you feel supported. I truly appreciate your kind words! —Shelley, Brian Thomson State Farm "
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Heather Blair

September 8, 2025

5  out of  5
rating by Heather Blair
"This was my third time using this agent's office. They have always had excellent service and willing to help, even though I use another agent with State Farm. Thank you"
We responded:
"Hi Heather, thank you for your kind words! We’re glad we could help and always happy to assist when needed, while respecting your relationship with your agent. -The Brian Thomson State Farm TEAM"
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Teresa

September 5, 2025

5  out of  5
rating by Teresa
"What a wonderful group at Brian Thompsons STATE FARM facility! All of the people that I have had communication with has been a POSITIVE and Understanding group to work with. Thank You Brian Thompson and all of your staff!"
We responded:
"Hi Teresa, thank you so much for your wonderful review! We truly appreciate you trusting us with your auto insurance, renters insurance, and personal liability umbrella policy. It’s always a pleasure working with you, and I’m so glad to hear our team has made each interaction positive. We look forward to continuing to serve you! – Shelley, Brian Thomson State Farm"
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Alec Harris

September 3, 2025

5  out of  5
rating by Alec Harris
"Had the best experience with Brandon He stayed down with me and got me where I needed to be on the best policy I could get"
We responded:
"Hi Alec, thank you for letting us know and updating your review with the correct office. We’re glad the right team is getting the credit they deserve! Thank you for trusting in State Farm for your insurance needs! -The Brian Thomson State Farm TEAM"
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Adam Guillory

August 29, 2025

5  out of  5
rating by Adam Guillory
"Miss Stephanie was a dam good insurance provider for me she is smart at what she does.Would recommend her too anyone, need more people like her at a insurance place. I give her 5 star , thank yah for insuring me.Ps. give her a raise...."
We responded:
"Adam, thank you so much for your kind words and 5-star review! I truly appreciate your trust in me to handle your auto insurance needs. It means a lot to know I could make the process smooth and helpful for you. We’re always here if you need anything in the future! – Stephanie, Brian Thomson State Farm "
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Connor Ford

August 28, 2025

5  out of  5
rating by Connor Ford
"Great people to speak to and definitely work with! Had the pleasure of working with them in passing, and they were very professional and thoughtful!"
We responded:
"Thank you for your kind words! We’re so glad you had a positive experience with our team. Providing professional and thoughtful service is always our goal, and we truly appreciate you taking the time to share your feedback. – The Brian Thomson State Farm TEAM "
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Tader Bond

August 16, 2025

5  out of  5
rating by Tader Bond
"Morgan @ Brian Thomson State Farm Insurance has been absolutely phenomenal! She has been just a call or text away from answering any questions or concerns I have had. And goes out of her way to find the best Insurance rates possible to help me save money. She made what would usually be a stressful situation, very easy and calm. She's very understanding with any situation handed to her. I appreciate her hard work for myself and my family!"
We responded:
"Kayla, thank you so much for your kind words! It truly means a lot to know that I’ve been able to make things easier for you and your family. I am honored to serve your auto insurance needs. My goal is always to provide support, peace of mind, and the best options possible, so I’m so glad to hear that came through. I really appreciate you taking the time to share your experience, and I’m always just a call or text away whenever you need anything! -Morgan "
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Saniya McCoy

August 1, 2025

5  out of  5
rating by Saniya McCoy
"My experience was great, love Miss.Morgan at brian Thomson!!"
We responded:
"Hi Saniya! 😊 Thank you so much for the kind words — it truly made my day! I’m so glad I could help make your auto insurance purchase experience at Brian Thomson State Farm a great one. If you ever need anything or have more questions, don’t hesitate to reach out. We’re always here for you! – Morgan 🌟 "
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Alyssa R

July 25, 2025

5  out of  5
rating by Alyssa R
"Jennifer was great with assisting me and a mutual client! Super friendly and helpful!"
We responded:
"Thank you so much, Alyssa! It was a pleasure working with you and helping our mutual customer. I’m so glad I could assist—don’t hesitate to reach out anytime! 😊 — Jennifer, Brian Thomson State Farm "
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Stefanie Strahan

July 18, 2025

5  out of  5
rating by Stefanie Strahan
"Wonderful customer service and always there when I need them💚"
We responded:
"Thank you for the review Stefanie! We feel honored to serve you!"
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Tiffany G.

July 16, 2025

5  out of  5
rating by Tiffany G.
"Morgan is the best :)"
We responded:
"Thank you so much, Tiffany! 😊 It was truly a pleasure helping you with your auto insurance. I’m so glad you had a great experience—your kind words mean the world to me! If you ever need anything or have any questions down the road, I’m always here to help. Welcome to the Brian Thomson State Farm family! 🚗⭐️ —Morgan "
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Maddie Foltz

July 10, 2025

5  out of  5
rating by Maddie Foltz
"I have my auto insurance through Brian Thomson State Farm, and I’ve had a great experience! The team is friendly, knowledgeable, and always provides excellent service. They’ve been helpful every step of the way and made everything easy to understand. Highly recommend! 🚗⭐️"
We responded:
"Thank you so much for the kind words & for trusting us with your auto insurance, Maddie! 😊 We’re thrilled to hear you’ve had such a great experience with our team. Providing excellent service and making insurance easy to understand is exactly what we strive for every day. We truly appreciate your trust and recommendation—it means a lot! -Kelly 🚗💼"
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Henry Brady

July 8, 2025

5  out of  5
rating by Henry Brady
"I have used State Farm for many years and I have never once had a bad experience. And my family and I made a last minute decision and Bridget went above and beyond to guarantee we was satisfied customers."
We responded:
"Thank you Bertha & Henry for taking out the time to leave such an amazing review & 5 stars! We are happy to handle your auto insurance needs. Bertha, I gained a wonderful customer & even better, a friend! -Bridget"
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Rosa Free

July 8, 2025

5  out of  5
rating by Rosa Free
"Bridget was wonderful and I couldn't have asked for a better specialist to explain all the details we went over."
We responded:
"Rosa, thank you so much for the kind words & 5 stars! We are honored to serve your auto insurance & renters insurance needs. -Bridget"
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Brianna White

July 5, 2025

5  out of  5
rating by Brianna White
"Meshana was very professional & kind. She help me understand the importance of being covered and gave me and my spouse a great quote! Thank you"
We responded:
"Hi Brianna, thank you for letting us know and updating your review with the correct office. We’re glad the right team is getting the credit they deserve! Thank you for trusting in State Farm for your insurance needs! -The Brian Thomson State Farm TEAM"
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Glenda Bordelon

June 26, 2025

4  out of  5
rating by Glenda Bordelon
"Had a recent problem with the billing on our account and Morgan got everything thing corrected for us and followed up with me several times . We have been with the same agent for over 50 years, starting out with Brian’s Father and we are always treated well. Thank you so much Morgan for that extra step."
We responded:
"Hi Glenda, Thank you so much for your kind words! I’m so glad we were able to get everything sorted out for you. It truly means a lot that you’ve trusted our office for over 50 years for your auto insurance, home insurance, & boat insurance needs. It’s families like yours that make what we do so meaningful. It was a pleasure helping you, and I’m always here if you need anything. Thank you again for your loyalty and encouragement—it doesn’t go unnoticed! Warmly, Morgan Brian Thomson State Farm "
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luckywcowboy Rollins

June 11, 2025

5  out of  5
rating by luckywcowboy Rollins
"So super helpful! Walked me through all of the process of new policies with no hassle at all !"
We responded:
"Thank you so much, Misty! We’re so glad to hear that the process to purchase auto insurance & home insurance was easy and hassle-free for you. Helping our customers feel confident and taken care of is what we’re all about here at Brian Thomson State Farm. We’re always just a call or message away if you ever need anything! -Stephanie & Julie"
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Ronnie Mason

June 5, 2025

5  out of  5
rating by Ronnie Mason
"I been a customer of Brian Thomson for 20+ years. The staff is very warm and caring whenever you call. They really made you feel important and like you part of the family."
We responded:
"Thank you Ronnie for letting us serve you for all of these years. It is always a pleasure speaking with you and we look forward to many many more! You are definitely part of our State Farm Family! :) Shelley"
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Mary

June 4, 2025

5  out of  5
rating by Mary
"Staff is knowledgeable and extremely helpful. I always feel like more than just a policy holder to them! ❤️"
We responded:
"Mary, thank you so much for your kind words! We truly appreciate your trust in our team. At Brian Thomson State Farm, we strive to provide personalized service and make every client feel valued—not just as a policyholder, but as part of our extended family. We’re grateful for the opportunity to support you and are always here when you need us! Thank you again for allowing us to serve your auto insurance, home insurance, and life insurance needs! -Shelby & Julie"
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camry heath

June 2, 2025

5  out of  5
rating by camry heath
"Brian Thomson and his staff at State Farm have always been extremely helpful! They have been helping me since June 2020 from renter’s insurance, auto insurance, and whole life insurance. They explain everything in a clear and understanding way, help you have all the information to pick the best policy, and provide amazing costumer services. I am so appreciative of everyone at Brain Thomson’s office. I know every time I call not only are my needs met, but they will provide the kindest service."
We responded:
"Thank you so much Camry for the kind comments! We are so thankful that you give us the opportunity to serve you!!!"