State Farm® Insurance Agent Brian Thomson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
camry heath
June 2, 2025
5
out of
5
rating by camry heath
"Brian Thomson and his staff at State Farm have always been extremely helpful! They have been helping me since June 2020 from renter’s insurance, auto insurance, and whole life insurance. They explain everything in a clear and understanding way, help you have all the information to pick the best policy, and provide amazing costumer services. I am so appreciative of everyone at Brain Thomson’s office. I know every time I call not only are my needs met, but they will provide the kindest service."
We responded:
"Thank you so much Camry for the kind comments! We are so thankful that you give us the opportunity to serve you!!!"
Martha Wright
June 1, 2025
5
out of
5
rating by Martha Wright
"Great, Stefanie was such a big help to me. She was patient and eager to help me solve my problem. I have never had someone take the time understanding and working with me throughout our time on the phone."
We responded:
"Martha, thank you so much for your kind words! We're thrilled to hear that you felt you were provided with such a supportive and patient experience. We truly care about helping others! If you ever need anything else, we’re always here to help! We are honored you trust us, Brian Thomson State Farm, with your auto insurance needs. -Stephanie"
Jim Deal
May 30, 2025
5
out of
5
rating by Jim Deal
"I would like to give miss Morgan at Brian Thompson State Farm insurance in Alexandria for the outstanding professional helpful service she gave to me. Every issue she solved for me she did so with a personal agenda. She is very nice and courteous enough to get to know you as a person and a client Thank you very much Miss Morgan"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you felt you were provided with outstanding and personalized service. I truly take pride in getting to know each client and making sure every issue is resolved with care and professionalism. If there’s ever anything more, we can assist you with, please don’t hesitate to reach out. We sincerely appreciate you trusting us with your auto insurance & home insurance needs. Warm regards, Morgan"
Sharon Lee
May 29, 2025
5
out of
5
rating by Sharon Lee
"Ms. Kelly has a friendly personality and she was very attentive to what I wanted. She answered all of my questions and concerns about my car insurance. I would recommend anyone who is looking to change insurance to contact Kelly or any member of their team at this State Farm agency."
We responded:
"Sharon, thank you so much for your wonderful review! We're so glad to hear you received the attentive service you deserve. It’s great to know you felt all your questions were answered. We truly appreciate your recommendation and look forward to being here for you—and anyone you send our way—any time you need us! We are honored to serve your auto insurance needs! -Kelly "
Mario Desilva
May 29, 2025
5
out of
5
rating by Mario Desilva
"The people there are cheerful and very nice! You’ll feel they can genuinely help you out the moment you step in the office."
We responded:
"Mario, thank you so much for your kind words! We're thrilled to hear that you felt welcomed and supported from the moment you walked in. Our team here truly cares about helping each person who comes through our doors, and it means a lot to know that came through in your experience. We appreciate you taking the time to share this! We are honored to serve your auto insurance & home insurance needs. -Shelley "
Tatayana Loyd
May 16, 2025
5
out of
5
rating by Tatayana Loyd
"Morgan Gremillion was extremely nice, understanding & helpful throughout my process of shopping for Auto Insurance. I was overwhelmed and she made this whole process calming and easy for me. She was very thorough with explaining the policy itself. She broke everything down to me as well as how the discount safe driving works. She was patient and friendly with guiding me through setting up my insurance with State Farm. Literally the best experience I’ve had with an agent and a great person overall. I would highly recommend her to anyone looking to get some insurance. You all should be very happy and grateful to have someone like her on your team! Thanks again Morgan!"
We responded:
"Thank you so much, Tatayana, for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with our agency. Your kind words mean a lot to us. We’re glad we could make the process of shopping for auto insurance easier and more enjoyable for you. Thank you for recommending me; I truly appreciate your trust in us! If you need any further assistance or have questions in the future, don't hesitate to reach out. Safe driving! -Morgan "
John Crawford
May 15, 2025
5
out of
5
rating by John Crawford
"Stephanie, thank you so very much for assisting me with my insurance needs! I'm very satisfied with my homeowners/auto bundle. The process of switching insurance companies was effortless. Stephanie was very prompt, professional, courteous, and provided excellent customer service. All of the staff at Brian Thomson are very friendly."
We responded:
"Thank you, John, for placing your trust in Brian Thomson State Farm for your auto insurance and home insurance needs. We are truly honored to assist you! We value your business and look forward to continuing to serve you for many years ahead! -Stephanie"
Kylie Noland
May 12, 2025
5
out of
5
rating by Kylie Noland
"I had an amazing experience with Brian Thomson State Farm! They were incredibly helpful and professional. Their customer service was outstanding; Kelly and Jennifer were able to assist me with all of my needs!"
We responded:
"Kylie, thank you for taking the time to write such a thoughtful review for Jennifer and I! We always enjoy being of assistance in any way we can. -Kelly"
Sharon Tudor
April 29, 2025
5
out of
5
rating by Sharon Tudor
"Brian Thompson State Farm is a great agency to do business with; they take serious the business of being your agent . They came recommended to me by friends and I knew on my first visit to this agency it was where I would be taking my business! I will be recommending them to anyone needing an agent that knows how to treat a customer like a customer."
We responded:
"Sharon, we are honored you chose us, Brian Thomson State Farm, for your auto insurance and home insurance needs! Thank you so much for giving us the opportunity to serve you! -Morgan"
Robin
April 3, 2025
5
out of
5
rating by Robin
"Mrs. Tracy was exactly how every insurance agent should be. She was polite, courteous, prompt, thorough and she made buying insurance very easy. I highly recommend Brian Thompson State Farm."
We responded:
"Robin, we strive to make the insurance purchasing process as easy as possible! Thank you for the very kind words & 5 stars! We are honored you selected, Brian Thomson State Farm, for your commercial insurance needs. Our TEAM is here to be helpful in anyway. -Tracey "
Mikale' Jenkins
April 2, 2025
5
out of
5
rating by Mikale' Jenkins
"Beautiful from the moment I walked in the office with greetings from all the agents with a feel good energy."
We responded:
"Mikale', thank you for the 5 star review! We are honored you trust us, Brian Thomson State Farm, with your auto insurance, home insurance, life insurance, & health insurance needs! Thank you for trusting us! -Joseph"
Sheldon Townley
April 1, 2025
5
out of
5
rating by Sheldon Townley
"Cheers to 39 years Cheers to 39 years, a Journey so grand, Serving with heart, a Steady hand. Through every claim, Through rain or shine You’ve kept us covered, Time after time. Knowledge and kindness? Service with grace, Your impact is felt all over This place! So here’s a toast, with Gratitude true, Brian and team—we Celebrate you!"
We responded:
"Sheldon, we can't express how much this beautiful poem means to all of us. Thank you for taking out the time to write something so meaningful about our agency. As we celebrate our 39th year of business today, this poem gives us pride in the hard work we have put into serving our wonderful customers all these years & many more years to come. We really appreciate your business & kindness! -Brian & TEAM"
Kathi Talley
March 27, 2025
5
out of
5
rating by Kathi Talley
"I would like to praise my insurance company and especially my agent at Brian Thompson - State Farm. The ladies there (Shelly, Jennifer) are always so helpful and courteous! They are more than a company to me .. it’s like they are part of your family and are genuinely concerned about you each and every time you call. If you are looking for an insurance company that will take care of all your needs … they are the ones to call. Life, Home, Cars, Trucks, etc Thanks, Stare Farm for all you do!! ❤️"
We responded:
" Kathi, thank you for taking out the time to leave us, Brian Thomson State Farm, such a kind review & 5 stars! We are honored to serve your life insurance needs & all other insurance needs you have! We are always here to be helpful in anyway. We love being your “Good Neighbor." - Shelley, Jennifer, & the entire Thomson TEAM. "
Sharon Cryer
March 26, 2025
5
out of
5
rating by Sharon Cryer
"This State Farm office is amazing. The customer service goes above and beyond to help with all your insurance needs. Brian Thomson is an outstanding agent. They have taken care my insurance needs both auto and home for many years."
We responded:
"Sharon, thank for taking out the time to leave us, Brian Thomson State Farm, such a great review! We are honored to serve your auto insurance & home insurance needs all these years. We are always here to be helpful! -Brian & TEAM"
Lisa D'Amico
March 24, 2025
5
out of
5
rating by Lisa D'Amico
"I have been with Brian Thompson's State Farm office a long time. Brian and his team are very nice and helpful. Thanks for taking care of all my insurance needs."
We responded:
"Lisa, we are honored to serve your auto insurance & renters insurance needs. Thank you for trusting us all these years. We look forward to many more! -Kelly"
morgan gremillion
March 19, 2025
5
out of
5
rating by morgan gremillion
"I had a WONDERFUL experience with Brian Thomson’s agency. Just when I thought my claims experience might be a disaster, it went SO smooth!! I had injuries, a totaled vehicle, and was able to come out of all of it completely taken care of. Thank you to everyone on the team - your hard work certainly does not go unnoticed!!"
We responded:
"Morgan, we are honored to have made your auto claim experience a great one. We are always here to be helpful when accidents occur. Thank you for trusting us, Brian Thomson State Farm, with your auto insurance needs! -Brian & TEAM"
David fontenot
March 17, 2025
5
out of
5
rating by David fontenot
"Brian Thompson State Farm has been taking care of my insurance needs for 25 plus years. Brian and his staff have always been there for me and my family when needed."
We responded:
"David, you have been an absolute pleasure to service all these years! Thank you for trusting us with your auto insurance, home insurance, & boat insurance needs. We are always here to be helpful to you and your family. -Brian & TEAM"
Lisa Whitton
March 14, 2025
5
out of
5
rating by Lisa Whitton
"Stephanie has made the process of me switching insurance companies so easy. She is very personable and helped me with kindness and is very efficient and knowledgeable. To me customer service is what it’s all about and State Farm is very lucky to have Stephanie."
We responded:
"Mrs. Lisa, it has been a joy speaking with you! Thank you for allowing us the opportunity to serve your auto insurance & home insurance needs. We appreciate you! -Stephanie "
Kaila Ducote
March 13, 2025
5
out of
5
rating by Kaila Ducote
"Kelly is AMAZING. The team is so helpful, quick to assist with my claim, and got me in a rental same day!"
We responded:
"Kaila, thank you for the very kind words & 5 stars! We are honored to serve your auto insurance needs. We are always here to be helpful in anyway. -Kelly "
Adrian Yarno
March 6, 2025
5
out of
5
rating by Adrian Yarno
"I wish I could leave Brian Thomson State Farm more than 5 stars! Kelly did a great job setting me up with affordable car insurance! The whole process was so easy! Give Kelly a call; you won’t regret it!"
We responded:
"Adrian, thank you for taking out the time to leave such a great review! We are honored to serve your auto insurance needs. Thank you for trusting us to be your "good neighbor!" -Kelly "
Vincent Brocato
February 26, 2025
5
out of
5
rating by Vincent Brocato
"Very pleasurable and enjoyed the visit. Everything I needed done got done In a short amount of time."
We responded:
"Vince, we are so thankful for the 5-star review! We are honored to serve your auto insurance & home insurance needs! -Kelly "
Tina Milligan
February 25, 2025
5
out of
5
rating by Tina Milligan
"Kelly is always awesome! I absolutely love State Farm and the care they take you their people"
We responded:
"We absolutely love having you as part of our State Farm Family! Thank you for trusting us with your auto insurance & life insurance needs! We really appreciate you, Tina. -Kelly "
Victoria Davis
February 24, 2025
5
out of
5
rating by Victoria Davis
"The entire team is so incredibly helpful and wonderful to work with no matter how big or small the question. They always go above and beyond to help and I never feel like I am being a bother when I reach out to the office."
We responded:
"Thank you, Victoria for your 5-star review and kind works. We do our absolute best to make sure we are providing the best options available for our customers when discussing USBank products and other products such as auto insurance, fire insurance, life insurance, and health insurance. We appreciate you being our “Good Neighbor” and always being there for us as well! -Shelley"
Lisa Lynn
February 21, 2025
5
out of
5
rating by Lisa Lynn
"Brian Thomson State Farm has courteous, professional and extremely helpful staff - you just cannot beat fantastic Customer Service!"
We responded:
"Melissa, thank you so much for the kind words & 5 stars! It is an absolute pleasure to serve your auto insurance & home insurance needs. We are always here to be helpful! -Kelly "
Jason Joseph
February 19, 2025
5
out of
5
rating by Jason Joseph
"Amazing service and amazing people. They handle any and all questions with pleasure! It's more of a family than a business."
We responded:
"Jason, you are family to us! We are so thankful to serve your auto insurance, renters insurance, & life insurance needs. Thank you for the 5-star review! -Kelly "